Submit a request
How will I know if you received my order?
How do I cancel an order?
When will I receive a tracking number?
How long will it take to receive my order?
I'm having difficulty placing my order!
Why isn’t my coupon code working?
See all 8 articles
Return & Exchanges
What is your return policy, and how do I return something?
What if my products arrive damaged?
What if my order is returned to sender?
Are FARSALI products gluten free?
Are FARSALI products clean?
Are FARSALI products cruelty-free and vegan?
Are FARSALI products natural?
What is FARSALI doing towards sustainability?
Rose Gold Elixir
What do I use the Rose Gold Elixir for? What does Rose Gold Elixir Do?
Can oily skin types use Rose Gold Elixir?
How is the new Rose Gold Elixir different?
What does the new Rose Gold Elixir smell like?
Will Rose Gold Elixir break me out?
What is Unicorn Essence & how do I use it?
How do I use Unicorn Essence without makeup?
How is the new Unicorn Essence different?
What does the new Unicorn Essence smell like?
What is Skintune Blur & how do I use it?
Can I use Skintune without makeup?
How is the new Skintune different? Is it still thick or hard to get out of the dropper?
What does the new Skintune smell like?
Does Skintune contain silicone?